1 reviews | Active since Apr 2020
Evotel broke my line... AGAIN!!!!!!!
Evotel broke my line again. I found them busy installing a new line to my neighbor when I got home. I asked them please don't break my line - this might sound like a strange request but it has happened before. They quickly left as I went into my house. And guess what? EXACTLY THE SAME AS LAST TIME. They came to my house, broke my line, and left!!! Wow... I called Evotel and just like last time their response was, sorry sir but the technician is finished working for today. Now I am left with no internet. I rely on my internet to run my business. Evotel is literally costing me money and just sitting back and saying sorry it's not our problem. I am over this horrible supplier with it's horrible service and even worse technicians that don't care about their horrible work.
Firstly, I'd like to sincerely apologise for what's occurred with your line. This is not the service our clients deserve and we have made sure to escalate this directly to our Support Team. Someone will be in touch with you, but we aim to have this rectified for you as quickly as possible. A new client coming online should be good news for us, but it can't be if some of our clients are offline as a result.
Once again, I'm very sorry for what's happened, but we will get it sorted out!
Firstly, I'd like to sincerely apologise for what's occurred with your line. This is not the service our clients deserve and we have made sure to escalate this directly to our Support Team. Someone will be in touch with you, but we aim to have this rectified for you as quickly as possible. A new client coming online should be good news for us, but it can't be if some of our clients are offline as a result.
Once again, I'm very sorry for what's happened, but we will get it sorted out!