aA
abdul A
1 reviews | Active since Jul 2016
24 Jan 2026, 11:22
Evotel
We paid the eft. We sorted the debt order. Team comes to do installation. After we sign for equipment etc. We told infrastructure outside has not been done. So we must wait. Evotel looks like ull really 3rd world company
Helpful (0)
Replies (6)0
Replies (6)
Evotel South Africa's replyOfficial
24 Jan 2026, 11:45Good morning Abdul.
I am sincerely sorry for the lack of communication. Our team will work to ensure that your line is correctly installed and activated so that you can get the service you've paid for. Rocky starts are never what we want for our clients, but our team will do everything in their power to ensure you're online as soon as possible.
I am sincerely sorry for the lack of communication. Our team will work to ensure that your line is correctly installed and activated so that you can get the service you've paid for. Rocky starts are never what we want for our clients, but our team will do everything in their power to ensure you're online as soon as possible.
Evotel South Africa's reply24 Jan 2026, 11:45
Official
Good morning Abdul.
I am sincerely sorry for the lack of communication. Our team will work to ensure that your line is correctly installed and activated so that you can get the service you've paid for. Rocky starts are never what we want for our clients, but our team will do everything in their power to ensure you're online as soon as possible.
I am sincerely sorry for the lack of communication. Our team will work to ensure that your line is correctly installed and activated so that you can get the service you've paid for. Rocky starts are never what we want for our clients, but our team will do everything in their power to ensure you're online as soon as possible.
aA
abdul A's updateReviewer Update
24 Jan 2026, 13:19As soon as possible means nothing. Cause right now ur team is chilling under a tree. With the sata frika fish look on there faces.
aA
abdul A's update24 Jan 2026, 13:19
Reviewer Update
As soon as possible means nothing. Cause right now ur team is chilling under a tree. With the sata frika fish look on there faces.
aA
abdul A's updateReviewer Update
26 Jan 2026, 08:56Monday. Does evotel know wat they doing.
Contacted the staff this morning. Absolutely of no help.
Says they will get some1 to call us. We have other things to do than sit around cause and wait for evotel to decide if they want to work. And sorry helps me nothing. Keep ur apologies
Contacted the staff this morning. Absolutely of no help.
Says they will get some1 to call us. We have other things to do than sit around cause and wait for evotel to decide if they want to work. And sorry helps me nothing. Keep ur apologies
aA
abdul A's update26 Jan 2026, 08:56
Reviewer Update
Monday. Does evotel know wat they doing.
Contacted the staff this morning. Absolutely of no help.
Says they will get some1 to call us. We have other things to do than sit around cause and wait for evotel to decide if they want to work. And sorry helps me nothing. Keep ur apologies
Contacted the staff this morning. Absolutely of no help.
Says they will get some1 to call us. We have other things to do than sit around cause and wait for evotel to decide if they want to work. And sorry helps me nothing. Keep ur apologies
Evotel South Africa's replyOfficial
26 Jan 2026, 09:01Hi Abdul!
We will follow up with our team to ensure that you receive the necessary assistance. We sincerely apologise for the delay.
We will follow up with our team to ensure that you receive the necessary assistance. We sincerely apologise for the delay.
Evotel South Africa's reply26 Jan 2026, 09:01
Official
Hi Abdul!
We will follow up with our team to ensure that you receive the necessary assistance. We sincerely apologise for the delay.
We will follow up with our team to ensure that you receive the necessary assistance. We sincerely apologise for the delay.
aA
abdul A's updateReviewer Update
26 Jan 2026, 11:33So finally some1 from supersonic call and within 20 min my service was up and tuning. 5 min later I received a call from Victor at evotel rustenburg office. Asking if service is working and that should I have any further problems I should not call evotel( cause he not interested) but call supersonic. Well done evotel for even worse series. Will never use u again
aA
abdul A's update26 Jan 2026, 11:33
Reviewer Update
So finally some1 from supersonic call and within 20 min my service was up and tuning. 5 min later I received a call from Victor at evotel rustenburg office. Asking if service is working and that should I have any further problems I should not call evotel( cause he not interested) but call supersonic. Well done evotel for even worse series. Will never use u again
Evotel South Africa's replyOfficial
26 Jan 2026, 11:40 Good day, we sincerely apologise for the experience you had and for how the interaction made you feel. This is not the level of service we strive to provide. While your ISP (Supersonic) does manage activations and account-related support, we understand how important respectful and supportive communication is. Your feedback has been noted and will be escalated internally for review. We appreciate you taking the time to share this with us and we regret the frustration caused.
Evotel South Africa's reply26 Jan 2026, 11:40
Official
Good day, we sincerely apologise for the experience you had and for how the interaction made you feel. This is not the level of service we strive to provide. While your ISP (Supersonic) does manage activations and account-related support, we understand how important respectful and supportive communication is. Your feedback has been noted and will be escalated internally for review. We appreciate you taking the time to share this with us and we regret the frustration caused.