Eviltel-never ending downtime coupled with bad service

Received an appalling service from evotel. Since the 8th of October I had no internet. There after they would claim everything looks fine from their end while the ISP can confirm that I had no internet. I had no internet for weeks and after a million escalations they eventually sent a technician whom confirmed that there was an issue. They respliced the line and replaced the ONT, I still did not have internet, the technician left and told me to sort it out with my ISP. I was been taken from pillar to post by Afrihost and Evotel. Evotel was blaming Afrihost for giving them wrong details and Afrihost was pointing fingers at evotel for their unstable infrastructure. When I eventually connect, I'd have 30 - 40 min connection when lucky, and it would say connected -no Internet. The "Investigation" went on for far too long, I even informed both Afrihost and Evotel that I had no default hence I wasn't able to connect. But they ignored all messages and emails. They would close all my tickets with no resolution. Due to frustration and having to pay for a service that you are not receiving, I ended up cancelling my fiber line because of poor customer service and bad technical support from Evotel. It is unfortunately that whichever ISP that I would choose would have to subscribe to evotel's infrastructure which is never stable, forever down with a bad customer service.