PL
Puli L
1 reviews | Active since Jan 2018
17 Dec 2022, 17:24
Don't sign up for evotel fiber. They are a fly by night!!!!
Evotel and Mweb are **********, so we ordered fiber from MWEB, evotel came and installed infracture on the 13th of December, the technicians advised us that the line is bad and needs to be fixed by Evotel team. I called evotel and explained everything on the same day. Till today, we got nothing, no fiber, meanwhile MWEB was quick to debit, even though we haven't received the router. Please don't use Evotel or MWEB,THEY ARE **********.
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Replies (3)
Evotel South Africa's replyOfficial
17 Dec 2022, 17:56Hi Puli, we are so sorry that this has happened. Please could you provide us with your address so that we can look into the matter urgently.
Evotel South Africa's reply17 Dec 2022, 17:56
Official
Hi Puli, we are so sorry that this has happened. Please could you provide us with your address so that we can look into the matter urgently.
PL
Puli L's updateReviewer Update
19 Dec 2022, 12:09Update, Thapelo from Evotel sent me an email on Saturday because he couldn't get hold of me, i called him on Sunday and he promised to bring technicians out Monday morning first thing(today) and true to their word they came a whole lot earlier than expected. They got us sorted out by 9 am. Thank you evotel. You went above and beyond even though it was mwebs job to fix this mess.....
PL
Puli L's update19 Dec 2022, 12:09
Reviewer Update
Update, Thapelo from Evotel sent me an email on Saturday because he couldn't get hold of me, i called him on Sunday and he promised to bring technicians out Monday morning first thing(today) and true to their word they came a whole lot earlier than expected. They got us sorted out by 9 am. Thank you evotel. You went above and beyond even though it was mwebs job to fix this mess.....
Evotel South Africa's replyOfficial
19 Dec 2022, 12:31Puli, we are so glad to hear everything got resolved.
Sometimes problems do occur, but we will always do our best to have these issues resolved so our community can focus on making use of their lightning fast fibre!
Sometimes problems do occur, but we will always do our best to have these issues resolved so our community can focus on making use of their lightning fast fibre!
Evotel South Africa's reply19 Dec 2022, 12:31
Official
Puli, we are so glad to hear everything got resolved.
Sometimes problems do occur, but we will always do our best to have these issues resolved so our community can focus on making use of their lightning fast fibre!
Sometimes problems do occur, but we will always do our best to have these issues resolved so our community can focus on making use of their lightning fast fibre!