YR
Yastashia R

1 reviews | Active since Apr 2025

08 Sept 2025, 20:20

Disgusting and pathetic

I have never received such poor and pathetic service delivery from a service provider . I have had a run around with it being day 4 that I do not have internet access . Between axxess and evotel I do not know what to believe anymore . Blame is being shifted from one company to the next . Please do not make the mistake having this company handle your internet. It's very frustrating as there is no customer service or service delivery . Just escalation without any resolutions. Even 1 star is too much of a rating

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Replies (1)
Evotel South Africa
Evotel South Africa's reply09 Sept 2025, 08:40
Official
Good morning Yastashia, 

We sincerely apologise for the service issues you have experienced. One of our agents will be in touch shortly to assist you and help restore your network connection. We truly regret the inconvenience this has caused and sincerely apologise. Please share an alternative number our team can get a hold of you on.