IM
Isaac M

1 reviews | Active since Feb 2025

20 Feb 2025, 00:11

Disappointing Service

I'm extremely disappointed in the service your team has provided. It's been almost more than 14 hours with any internet service. This makes it impossible for people of have occupations that require to work from home with an internet service. I personally experienced this, being unable to do my work properly do to the lackluster service.

The most infuriating part is we get late news on the issue and no clear answer to what and when the issue will be resolved.

0
Replies (1)
Evotel South Africa
Evotel South Africa's reply20 Feb 2025, 08:14
Official
 Good day Isaac, we do apologize for any inconvenience caused. Thank you for raising this for us, this is not the kind of service we provide here at Evotel and we strive to improve your service experience. We have escalated to the relevant department and a representative will be in contact with you shortly.