GS
Gugu S
1 reviews | Active since Nov 2021
15 Nov 2021, 12:03
Depressing!
I created an account on Hello Peter purely to complain about EvoTel.
I am a FT work from home - so you can obviously understand why my frustration of creating an account here purely for complaining. Its getting embarrassing really! Keep telling my client Im down when Im offering an online service on hourly rate. Im in tears literally writing this because its really humiliating ESP on a Year end considering HOW busy work gets! The support tickets take days for feedback and now I see you changed the whole whatsapp chat bot so you don’t get to deal with us.
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Evotel South Africa's replyOfficial
15 Nov 2021, 13:13Hi there.
We are very sorry for the issues Dawn Park is currently experiencing and the teams are working on restoring connection as quickly as possible. We understand the need for constant connectivity in today's day and age and this is being treated with the necessary urgency. Our social media platforms remain open for anyone who wishes to raise concerns. Our chat bot functionality has been streamlined so that it can connect you to the relevant department. We apologise if you are experiencing issues with it at this time and we have made sure to have our team look into it.
Once again, we are very sorry for the break in connection and we hope to have the network up and running again as soon as possible.
We are very sorry for the issues Dawn Park is currently experiencing and the teams are working on restoring connection as quickly as possible. We understand the need for constant connectivity in today's day and age and this is being treated with the necessary urgency. Our social media platforms remain open for anyone who wishes to raise concerns. Our chat bot functionality has been streamlined so that it can connect you to the relevant department. We apologise if you are experiencing issues with it at this time and we have made sure to have our team look into it.
Once again, we are very sorry for the break in connection and we hope to have the network up and running again as soon as possible.
Evotel South Africa's reply15 Nov 2021, 13:13
Official
Hi there.
We are very sorry for the issues Dawn Park is currently experiencing and the teams are working on restoring connection as quickly as possible. We understand the need for constant connectivity in today's day and age and this is being treated with the necessary urgency. Our social media platforms remain open for anyone who wishes to raise concerns. Our chat bot functionality has been streamlined so that it can connect you to the relevant department. We apologise if you are experiencing issues with it at this time and we have made sure to have our team look into it.
Once again, we are very sorry for the break in connection and we hope to have the network up and running again as soon as possible.
We are very sorry for the issues Dawn Park is currently experiencing and the teams are working on restoring connection as quickly as possible. We understand the need for constant connectivity in today's day and age and this is being treated with the necessary urgency. Our social media platforms remain open for anyone who wishes to raise concerns. Our chat bot functionality has been streamlined so that it can connect you to the relevant department. We apologise if you are experiencing issues with it at this time and we have made sure to have our team look into it.
Once again, we are very sorry for the break in connection and we hope to have the network up and running again as soon as possible.