Customer Service - Junk Status

<p>Firstly</p> <p>I have filled out the application and had an installation booking for Thursday the 8th of June at 9AM. </p> <p>At 9AM on Thursday the 8th I had phoned Evotel and was advised that they could not do the installation as they did not have Cable (Operations Bad Planning).</p> <p> </p> <p>They then rescheduled to do the Installation on Friday the 9th, which they did, however the installation could not be completed as there was a step that the 1st installation team left out. After numerous phonecalls I was told that they will not be able to complete the Installation on the 9th and would have to return on hte 12th and that they would discount my installation fee. Really? An Installation that was supposed to take 2 hours has turned into 2 days.</p> <p> </p> <p>Fabulous service.</p> <p>Thank You Evotel.</p> <p> </p> <p>P.S: I work in the Building Industry and I tell you if I had to adpot that attitude (Which I would not have as I pride myself in the Service we deliver) I would have been kicked under my a**. What is happening to this Country. Sales/After Sales Sevice SUCKS. </p> <p> </p> <p> </p>