ES
Elriek S
1 reviews | Active since Jul 2016
20 Jul 2022, 00:13
CONSTANT INTERNET OUTAGES
Good day.
We have been experiencing short internet outages daily. It happen today around 16:00 and now again past 00:00.
What is the matter that this keep happening? I am getting sick and tired of this. We pay for a service and now this keep happening.
I do expect some feedback on this matter as quick as possible.
Thank you
Helpful (0)
Replies (6)0
Replies (6)
Evotel South Africa's replyOfficial
20 Jul 2022, 08:04Hi there!
We're very sorry to hear that there are drops in your connection. We've checked your line and the infrastructure is operating as it should. We are going to have the line more closely looked at and we'll be in touch with you to arrange a conference call between you, your ISP and ourselves.
We are sorry you're experiencing this, but we're going to help get this sorted out for you.
We're very sorry to hear that there are drops in your connection. We've checked your line and the infrastructure is operating as it should. We are going to have the line more closely looked at and we'll be in touch with you to arrange a conference call between you, your ISP and ourselves.
We are sorry you're experiencing this, but we're going to help get this sorted out for you.
Best regards,
Evotel South Africa's reply20 Jul 2022, 08:04
Official
Hi there!
We're very sorry to hear that there are drops in your connection. We've checked your line and the infrastructure is operating as it should. We are going to have the line more closely looked at and we'll be in touch with you to arrange a conference call between you, your ISP and ourselves.
We are sorry you're experiencing this, but we're going to help get this sorted out for you.
We're very sorry to hear that there are drops in your connection. We've checked your line and the infrastructure is operating as it should. We are going to have the line more closely looked at and we'll be in touch with you to arrange a conference call between you, your ISP and ourselves.
We are sorry you're experiencing this, but we're going to help get this sorted out for you.
Best regards,
ES
Elriek S's updateReviewer Update
20 Jul 2022, 09:31Good day. Our internet is yet again, offline.
Could someone please just check this? This getting very frustrating.
Could someone please just check this? This getting very frustrating.
ES
Elriek S's update20 Jul 2022, 09:31
Reviewer Update
Good day. Our internet is yet again, offline.
Could someone please just check this? This getting very frustrating.
Could someone please just check this? This getting very frustrating.
ES
Elriek S's updateReviewer Update
20 Jul 2022, 10:12Good day. And just now, yet again, our internet drops.
I will keep posted and reporting this until someone contacts me regarding this because this getting out of hand!!!!
I will keep posted and reporting this until someone contacts me regarding this because this getting out of hand!!!!
ES
Elriek S's update20 Jul 2022, 10:12
Reviewer Update
Good day. And just now, yet again, our internet drops.
I will keep posted and reporting this until someone contacts me regarding this because this getting out of hand!!!!
I will keep posted and reporting this until someone contacts me regarding this because this getting out of hand!!!!
Evotel South Africa's replyOfficial
20 Jul 2022, 10:19Hi there.
A number of clients from your ISP reported downtime at roughly the same time. The infrastructure in Upington is running as it should. A member of our team will be in contact with you to assist in sorting this out.
A number of clients from your ISP reported downtime at roughly the same time. The infrastructure in Upington is running as it should. A member of our team will be in contact with you to assist in sorting this out.
Best regards,
Evotel South Africa's reply20 Jul 2022, 10:19
Official
Hi there.
A number of clients from your ISP reported downtime at roughly the same time. The infrastructure in Upington is running as it should. A member of our team will be in contact with you to assist in sorting this out.
A number of clients from your ISP reported downtime at roughly the same time. The infrastructure in Upington is running as it should. A member of our team will be in contact with you to assist in sorting this out.
Best regards,
ES
Elriek S's updateReviewer Update
22 Jul 2022, 00:57Good morning. This morning, at around 00:54, on 22 Julle 2022, our internet, was, yet again down.
I do not know what seems to be the problem but this really needs to be fixed ASAP.
I do not know what seems to be the problem but this really needs to be fixed ASAP.
ES
Elriek S's update22 Jul 2022, 00:57
Reviewer Update
Good morning. This morning, at around 00:54, on 22 Julle 2022, our internet, was, yet again down.
I do not know what seems to be the problem but this really needs to be fixed ASAP.
I do not know what seems to be the problem but this really needs to be fixed ASAP.
Evotel South Africa's replyOfficial
14 Feb 2023, 09:22Hi there Elriek.
We are very sorry for the frequent issues you did experience and we really hope all faults have been rectified and sorted out now. Please do reach out to us if you have any trouble with your line and need assistance, you can reach out via our social media channels or call us on our support line.
Our sincerest apologies for the delay and the issues you had to experience with your line.
We are very sorry for the frequent issues you did experience and we really hope all faults have been rectified and sorted out now. Please do reach out to us if you have any trouble with your line and need assistance, you can reach out via our social media channels or call us on our support line.
Our sincerest apologies for the delay and the issues you had to experience with your line.
Best regards,
Evotel South Africa's reply14 Feb 2023, 09:22
Official
Hi there Elriek.
We are very sorry for the frequent issues you did experience and we really hope all faults have been rectified and sorted out now. Please do reach out to us if you have any trouble with your line and need assistance, you can reach out via our social media channels or call us on our support line.
Our sincerest apologies for the delay and the issues you had to experience with your line.
We are very sorry for the frequent issues you did experience and we really hope all faults have been rectified and sorted out now. Please do reach out to us if you have any trouble with your line and need assistance, you can reach out via our social media channels or call us on our support line.
Our sincerest apologies for the delay and the issues you had to experience with your line.
Best regards,