AO
Aly O

1 reviews | Active since May 2023

07 Jul 2025, 12:40

CONSTANT DOWN TIME - POOR SERVICE - INCAPABLE SERVICE PROVIDER

WORST INTERNET PROVIDER- DOES NOT TAKE THEIR CUSTOMERS SERIOUSLY AT All

0
Replies (4)
AO
Aly O's update07 Jul 2025, 12:58
Reviewer Update
Incapable of providing internet consecutively in a 30day cycle , constantly blaming supersonic and supersonic blames them , ultimately they both blame the local municipality for digging up cables , basically they always have a story to give you , DONT SIGN UP WITH EVOTEL , THEY WILL SHOW U FLAMES AND STILL TAKE YOUR MONEY , THEIR WORKERS ARE NOT EVEN TAKEN CARE OF PROPERLY , THIS COMPANY HAS THE CAPABILITY TO SEND U PROMOTIONS BUT CANT TELL YOU WHEN THERE IS AN OUTAGE AND WHEN IT WILL BE RESOLVED , THEY HAVE NO BACKUP PLANS AND POOR OR CHEAP TECHNICAL SERVICES RESULTING IN A 3 TO 1 WEEK FIXES FURTHER MORE THEIR INTERNET DROPS MORE THEN A COUPLE OF TIMES IN A 30 DAY CYCLE -DONT SIGN UP WITH THEM AND MAKE YOUR LIFE HARD
Evotel South Africa
Evotel South Africa's reply07 Jul 2025, 13:18
Official
Hi Aly O! We're truly sorry to hear about your experience and we completely understand your frustration. Please accept our sincere apologies for the inconvenience caused.We’d really like to look into this matter further and assist you as quickly as possible. Could you please provide us with your full name, contact number, and S/N number so we can investigate and resolve the issue promptly.
AO
Aly O's update07 Jul 2025, 17:20
Reviewer Update
I WISH SUPERSONIC GETS A NEW INFRASTRUCTURE COMPANY AND STOPS USING YOU , YOU RUNNING THEIR NAME DOWN !
Evotel South Africa
Evotel South Africa's reply07 Jul 2025, 19:26
Official
Please send us your SN number so we can investigate the cause of your service disruption.