1 reviews | Active since Mar 2023
Concerns Regarding Support Service
I just want to express my frustration regarding the service I have been receiving from Evotel and Supersonic. Whenever I reach out for assistance, it seems that both parties are busy deflecting responsibility onto each other rather than providing the support I need.
Currently, I have logged a call with Evotel due to a login failure, but the issue has been redirected to Supersonic. Interestingly, they had previously assisted me with the same problem, which adds to my confusion about the current service experience.
I believe it's essential for both teams to coordinate effectively to provide customers with a seamless support experience.
Best regards,
Best regards,
We're very sorry to hear you're experiencing this trouble. Our team will begin investigation into what's gone wrong here this morning so we can assist you and get your service experience on track.
Our team does work after after, but our phone lines do close after five in the afternoon. Our ticket system is available and our Support agents do make outgoing calls to clients requesting assistance. Our social media team is also available on Facebook until eight in the evening.
We're very sorry this is happening, but we'll do our best to get you the service you deserve.
Best regards,
We're very sorry to hear you're experiencing this trouble. Our team will begin investigation into what's gone wrong here this morning so we can assist you and get your service experience on track.
Our team does work after after, but our phone lines do close after five in the afternoon. Our ticket system is available and our Support agents do make outgoing calls to clients requesting assistance. Our social media team is also available on Facebook until eight in the evening.
We're very sorry this is happening, but we'll do our best to get you the service you deserve.
Best regards,
I really appreciate your efforts, please talk to anyone responsible for Rustenburg incidents to give a good service please.
Please also deliver this message to supersonic to assist when their services is needed.
I really appreciate your efforts, please talk to anyone responsible for Rustenburg incidents to give a good service please.
Please also deliver this message to supersonic to assist when their services is needed.
Best regards,
Best regards,