JM
Johan M
1 reviews | Active since Apr 2013
19 Jul 2022, 20:49
Come on EVOTEL, I expected better than this.
Evotel installed fibre in the Rustenburg area, lifted the paving on the outside of our complex and once finished replaced the paving and covered with sand instead of cement. During the past raining season all the sand washed away leaving us with the the paving exposed. Can your area manager please contact me
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
19 Jul 2022, 20:55Hi there.
We're very sorry that the paving wasn't properly reinstated but we are grateful that you brought this to our attention. My team will be making contact with you in the morning and this has been sent to management to get this rectified.
Once again, we are very sorry, but we'll get this sorted out.
We're very sorry that the paving wasn't properly reinstated but we are grateful that you brought this to our attention. My team will be making contact with you in the morning and this has been sent to management to get this rectified.
Once again, we are very sorry, but we'll get this sorted out.
Evotel South Africa's reply19 Jul 2022, 20:55
Official
Hi there.
We're very sorry that the paving wasn't properly reinstated but we are grateful that you brought this to our attention. My team will be making contact with you in the morning and this has been sent to management to get this rectified.
Once again, we are very sorry, but we'll get this sorted out.
We're very sorry that the paving wasn't properly reinstated but we are grateful that you brought this to our attention. My team will be making contact with you in the morning and this has been sent to management to get this rectified.
Once again, we are very sorry, but we'll get this sorted out.
JM
Johan M's updateReviewer Update
27 Jul 2022, 11:02Hi Evotel
My initial correspondence was on the 19 July 2022, I have received no call from any member of staff as yet.
Really, how am I to have confidence in your offerings if a telephone call seems to be difficult?
Can I please have feedback please?
My initial correspondence was on the 19 July 2022, I have received no call from any member of staff as yet.
Really, how am I to have confidence in your offerings if a telephone call seems to be difficult?
Can I please have feedback please?
JM
Johan M's update27 Jul 2022, 11:02
Reviewer Update
Hi Evotel
My initial correspondence was on the 19 July 2022, I have received no call from any member of staff as yet.
Really, how am I to have confidence in your offerings if a telephone call seems to be difficult?
Can I please have feedback please?
My initial correspondence was on the 19 July 2022, I have received no call from any member of staff as yet.
Really, how am I to have confidence in your offerings if a telephone call seems to be difficult?
Can I please have feedback please?
Evotel South Africa's replyOfficial
14 Feb 2023, 09:25Hi there Johan.
We are extremely sorry for the delay and disruption you had to experience. Please could you kindly reach out to us if you need any assistance as we can assure you our Support has been focusing on improving every aspect of their work, especially response times and clear communication with clients.
We are extremely sorry for the delay and disruption you had to experience. Please could you kindly reach out to us if you need any assistance as we can assure you our Support has been focusing on improving every aspect of their work, especially response times and clear communication with clients.
Evotel South Africa's reply14 Feb 2023, 09:25
Official
Hi there Johan.
We are extremely sorry for the delay and disruption you had to experience. Please could you kindly reach out to us if you need any assistance as we can assure you our Support has been focusing on improving every aspect of their work, especially response times and clear communication with clients.
We are extremely sorry for the delay and disruption you had to experience. Please could you kindly reach out to us if you need any assistance as we can assure you our Support has been focusing on improving every aspect of their work, especially response times and clear communication with clients.