MZ
Musa Z
1 reviews | Active since Apr 2022
12 May 2026, 09:51
Been without internet connection for over 4 days today is day 5
Friday, sat, Sunday, monday n Tuesday without connection really???? @EvotelZ since plux net is saying you guys are the one that needs to fix something how far are we with this issue as its been days, I cant miss 3 days in a row that is just pure nonsense
Helpful (0)
Replies (7)0
Replies (7)
Evotel South Africa's replyOfficial
12 May 2026, 10:13Hi Musa!
We sincerely apologise for the extended downtime and understand your frustration. Our technical teams are actively working to resolve the issue affecting the area as quickly as possible. We know how disruptive this has been, especially over several days, and we truly appreciate your patience while repairs are underway. We have also escalated your query to our support team and they'll be in otuch soon.
We sincerely apologise for the extended downtime and understand your frustration. Our technical teams are actively working to resolve the issue affecting the area as quickly as possible. We know how disruptive this has been, especially over several days, and we truly appreciate your patience while repairs are underway. We have also escalated your query to our support team and they'll be in otuch soon.
Evotel South Africa's reply12 May 2026, 10:13
Official
Hi Musa!
We sincerely apologise for the extended downtime and understand your frustration. Our technical teams are actively working to resolve the issue affecting the area as quickly as possible. We know how disruptive this has been, especially over several days, and we truly appreciate your patience while repairs are underway. We have also escalated your query to our support team and they'll be in otuch soon.
We sincerely apologise for the extended downtime and understand your frustration. Our technical teams are actively working to resolve the issue affecting the area as quickly as possible. We know how disruptive this has been, especially over several days, and we truly appreciate your patience while repairs are underway. We have also escalated your query to our support team and they'll be in otuch soon.
MZ
Musa Z's updateReviewer Update
12 May 2026, 12:54What is it that takes the whole of 5 days! To fix, till now I keep missing meetings!!!!!
MZ
Musa Z's update12 May 2026, 12:54
Reviewer Update
What is it that takes the whole of 5 days! To fix, till now I keep missing meetings!!!!!
Evotel South Africa's replyOfficial
12 May 2026, 12:58Our support team has advised that they are currently working on getting you reconnected. We sincerely apologise for the extended downtime. We are doing everything we can to get you back online.
Evotel South Africa's reply12 May 2026, 12:58
Official
Our support team has advised that they are currently working on getting you reconnected. We sincerely apologise for the extended downtime. We are doing everything we can to get you back online.
MZ
Musa Z's updateReviewer Update
13 May 2026, 05:07Back to square 1, yesterday I was reconnected from 2pm till late but today I woke up without internet again!
MZ
Musa Z's update13 May 2026, 05:07
Reviewer Update
Back to square 1, yesterday I was reconnected from 2pm till late but today I woke up without internet again!
Evotel South Africa's replyOfficial
13 May 2026, 09:21Hi Musa, the line appears active from our end. Kindly contact your ISP, Pluxnet, for further investigation and troubleshooting on their side.
Evotel South Africa's reply13 May 2026, 09:21
Official
Hi Musa, the line appears active from our end. Kindly contact your ISP, Pluxnet, for further investigation and troubleshooting on their side.
MZ
Musa Z's updateReviewer Update
14 May 2026, 08:38Everyday I wake up with the same issue, no internet connection, so what will happen if support is not available on weekends? Will i not be connected since I have noticed that i wake up without internet now every single day!!!!
MZ
Musa Z's update14 May 2026, 08:38
Reviewer Update
Everyday I wake up with the same issue, no internet connection, so what will happen if support is not available on weekends? Will i not be connected since I have noticed that i wake up without internet now every single day!!!!
Evotel South Africa's replyOfficial
14 May 2026, 08:58Hi Musa, the line appears active from our end. Kindly contact your ISP, Pluxnet, for further investigation and troubleshooting on their side.Have you already contacted your ISP to further investigate the matter from their end?
Evotel South Africa's reply14 May 2026, 08:58
Official
Hi Musa, the line appears active from our end. Kindly contact your ISP, Pluxnet, for further investigation and troubleshooting on their side.Have you already contacted your ISP to further investigate the matter from their end?