1 reviews | Active since Mar 2014
bad went back to Telkom fibre
Cancelled the Isp a2 months agoband still taking debit orders. No one phones you back. Call centre doesnt answer. If i try to put in a new line they dont stop phoning you but when you cancel a line nonone wants tp help you.
Good morning Chris,
We sincerely apologise for the frustration caused by the continued debit orders after you requested cancellation, as well as the difficulty you have experienced reaching our team.
Unfortunately, we are unable to locate your account using the information available on your profile. Kindly send us a private message, on any of our social media platforms,with your SN number or registered contact number, together with bank statements reflecting the debit order transactions in question.
This will allow our team to locate your account, verify the cancellation history and investigate the deductions accordingly.
We apologise for the inconvenience caused and appreciate the opportunity to investigate and assist with this matter.
Good morning Chris,
We sincerely apologise for the frustration caused by the continued debit orders after you requested cancellation, as well as the difficulty you have experienced reaching our team.
Unfortunately, we are unable to locate your account using the information available on your profile. Kindly send us a private message, on any of our social media platforms,with your SN number or registered contact number, together with bank statements reflecting the debit order transactions in question.
This will allow our team to locate your account, verify the cancellation history and investigate the deductions accordingly.
We apologise for the inconvenience caused and appreciate the opportunity to investigate and assist with this matter.