Bad service from Evotel and Vox isp

Bad service from Evotel and Vox isp. Salesperson said my internet will be in by last Saturday (30/10/2021). On Saturday I had start phoning around due to no one arriving to do the installation. worst of all is Evotel care so little that they are not available over weekends or after 5pm in weekdays. So, getting hold of people took a lot phoning around. finally, the tech installed the line but reported that there is a fault on the fibre and that he will report it. during the hole weekend try to find out if this fault is now reported without any result. today phoning vox to assist, they keep giving Evotel the blame. then phoning Evotel just to find out that the scheduled installation on Saturday did not even exist and no one reported the fault. after numerous attempts I finally got someone to log the fault with the maintenance team and that is just before 5pm. now they closed and we going to have to wait another day to just start the hole process from start again. this is unacceptable service from a leading company in fiber technology.