JK
Juandre K

1 reviews | Active since Jan 2019

01 Feb 2022, 02:07

Bad service

I'm very disappointed in their service. Called more than a month ago with a enquiry, they took my number and said they will come back to me. Still waiting for their call to answer my enquiry. Send them an email regarding the same enquiry and still no answer from them. Tried to call their number, getting no answer. I'm fed up with their service and not getting back to me.

0
Replies (3)
Evotel South Africa
Evotel South Africa's reply01 Feb 2022, 08:39
Official
Hi there.

We're so sorry to hear that there's an issue with your line. Please let us know what seems to be the issue and we'll happily attend to this. We'll ask a member of our team to reach out as well to assist. 

JK
Juandre K's update02 Feb 2022, 17:44
Reviewer Update
Hi.

I have called and asked them if they can move a line from one place to another. I have installed a line in a flat that I have rented, and the owner of the house wants to move the line from the flat to the house. It is on the same premises.
Evotel South Africa
Evotel South Africa's reply02 Feb 2022, 18:48
Official
Hi Juandre. 

Moving a line is entirely possible. It unfortunately does have a cost to it. I see you've reached out on Facebook, so I'll get your address there and assist with this.