AA
Andra A

1 reviews | Active since Aug 2025

08 Aug 2025, 14:45

As an ISP representative, I give Thandi 1000 stars for always attending to my invoicing and statement queries quickly, and her work is near perfect

As an ISP representative, I give Thandi 1000 stars for always attending to my invoicing and statement queries quickly, and her work is near perfect. It is an absolute joy working with her. I enjoy working with Thato as well. As for support and maintenance, I have no problems with Maartens, he is very proffesional and takes pride in his work. As for the rest, I don't feel that they have the neccesary knowledge and skills needed to fault find on their lines. They will push to close a ticket as soon as possible. The amount of consecutive issues they network has been experiencing in our town that needs constant maintenance with downtime indicates that there is a bigger issue and that the current teams might be incapable of resolving the matter. Make Evotel great again.

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Replies (1)
Evotel South Africa
Evotel South Africa's reply08 Aug 2025, 14:47
Official
Good day Andra, 

Thank you for the review and bringing other factors to our attention. We are actively working on improving our service to your satisfaction. If you require further assistance, please do not hesitate to reach out.