CL
Carolina L
1 reviews | Active since Nov 2023
08 Dec 2023, 17:27
Am i ever gonna get connected....
Just one week ago i gave Evotel a 5 star rating, but it seems that after that they decided not to give me the great service anymore as i am still with out internet. After a few different technicians being here, being confused because i had 2 lines, one and old house, one at new house. That being sorted I was suppose to have internet yesterday...and still nothing, apparently they had there Christmas party today so now i have to wait until monday...great!
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Replies (2)
Evotel South Africa's replyOfficial
08 Dec 2023, 17:35Hi there Carolina.
We are very sorry for any delay you're having on activation. Let me reassure you that just because we're enjoying a year end party, doesn't mean our clients have been forgotten. All teams are working currently on a rotational basis.
We have escalated this issue and hopefully we can have you online soon.
We are very sorry for any delay you're having on activation. Let me reassure you that just because we're enjoying a year end party, doesn't mean our clients have been forgotten. All teams are working currently on a rotational basis.
We have escalated this issue and hopefully we can have you online soon.
Evotel South Africa's reply08 Dec 2023, 17:35
Official
Hi there Carolina.
We are very sorry for any delay you're having on activation. Let me reassure you that just because we're enjoying a year end party, doesn't mean our clients have been forgotten. All teams are working currently on a rotational basis.
We have escalated this issue and hopefully we can have you online soon.
We are very sorry for any delay you're having on activation. Let me reassure you that just because we're enjoying a year end party, doesn't mean our clients have been forgotten. All teams are working currently on a rotational basis.
We have escalated this issue and hopefully we can have you online soon.
CL
Carolina L's updateReviewer Update
08 Dec 2023, 18:25Wow, not even half an hour later and we have internet, thanks to Somila (***). You deserve the 5 stars for being able to assist after no else could.
CL
Carolina L's update08 Dec 2023, 18:25
Reviewer Update
Wow, not even half an hour later and we have internet, thanks to Somila (***). You deserve the 5 stars for being able to assist after no else could.