JJ
Joe J
1 reviews | Active since May 2016
17 Jun 2021, 09:42
Adverti*****t GIMMICKS of MWEB & EVOTEL!!!!!!!!
Your fibre service is of quality but advertising double speed to clients is just a mere advertising GIMMICK to compete with other providers like OPENSERVE.
My ISP is unfortunately MWEB who does not comply with adverti*****ts standards at all but sorry to see the good will of companies like EVOTEL being dragged to ditches
Will NEVER recommend MWEB as ISP to use with EVOTEL infrastructure, rather clients who are looking for fibre should choose EVOTEL with other ISP who can give value for their money without stories!!!
Helpful (0)
Replies (5)0
Replies (5)
Evotel South Africa's replyOfficial
17 Jun 2021, 09:54Hi there.
Thank you for these insights! It was determined that a six month double-up promo would be the best move forward at this time, though management does pay attention to the needs of our clientele. We look forward to many more promotions in the future. However, we are sorry to hear that you are not receiving the speeds you're paying for. Please feel free to reach out to us if MWEB is not able to assist you in sorting it out.
Thank you for these insights! It was determined that a six month double-up promo would be the best move forward at this time, though management does pay attention to the needs of our clientele. We look forward to many more promotions in the future. However, we are sorry to hear that you are not receiving the speeds you're paying for. Please feel free to reach out to us if MWEB is not able to assist you in sorting it out.
Evotel South Africa's reply17 Jun 2021, 09:54
Official
Hi there.
Thank you for these insights! It was determined that a six month double-up promo would be the best move forward at this time, though management does pay attention to the needs of our clientele. We look forward to many more promotions in the future. However, we are sorry to hear that you are not receiving the speeds you're paying for. Please feel free to reach out to us if MWEB is not able to assist you in sorting it out.
Thank you for these insights! It was determined that a six month double-up promo would be the best move forward at this time, though management does pay attention to the needs of our clientele. We look forward to many more promotions in the future. However, we are sorry to hear that you are not receiving the speeds you're paying for. Please feel free to reach out to us if MWEB is not able to assist you in sorting it out.
JJ
Joe J's updateReviewer Update
17 Jun 2021, 10:18Tried to contact MWEB many times, but they are playing all sorts of tricks including Evotel's inability to provide advertised speeds, therefore I do not want to call and waste airtime listening to stories of MWEB
JJ
Joe J's update17 Jun 2021, 10:18
Reviewer Update
Tried to contact MWEB many times, but they are playing all sorts of tricks including Evotel's inability to provide advertised speeds, therefore I do not want to call and waste airtime listening to stories of MWEB
Evotel South Africa's replyOfficial
17 Jun 2021, 10:21Joe, I found your profile on our system.
Everything looks healthy on our side, but I am going to see what we can do to assist you in getting the speeds you have been promised.
Everything looks healthy on our side, but I am going to see what we can do to assist you in getting the speeds you have been promised.
Evotel South Africa's reply17 Jun 2021, 10:21
Official
Joe, I found your profile on our system.
Everything looks healthy on our side, but I am going to see what we can do to assist you in getting the speeds you have been promised.
Everything looks healthy on our side, but I am going to see what we can do to assist you in getting the speeds you have been promised.
JJ
Joe J's updateReviewer Update
17 Jun 2021, 10:42Thanks, much appreciated your kind assistance
JJ
Joe J's update17 Jun 2021, 10:42
Reviewer Update
Thanks, much appreciated your kind assistance
Evotel South Africa's replyOfficial
14 Feb 2023, 12:25Hi there Joe.
We sincerely apologise for this inconvenience and hope that all was sorted out as soon as possible. All clients of the participating ISP's, we do definitely want them to enjoy the double speeds whenever we are running the promotion. If you ever need assistance, please do reach out to us so we can assist.
We sincerely apologise for this inconvenience and hope that all was sorted out as soon as possible. All clients of the participating ISP's, we do definitely want them to enjoy the double speeds whenever we are running the promotion. If you ever need assistance, please do reach out to us so we can assist.
Evotel South Africa's reply14 Feb 2023, 12:25
Official
Hi there Joe.
We sincerely apologise for this inconvenience and hope that all was sorted out as soon as possible. All clients of the participating ISP's, we do definitely want them to enjoy the double speeds whenever we are running the promotion. If you ever need assistance, please do reach out to us so we can assist.
We sincerely apologise for this inconvenience and hope that all was sorted out as soon as possible. All clients of the participating ISP's, we do definitely want them to enjoy the double speeds whenever we are running the promotion. If you ever need assistance, please do reach out to us so we can assist.