CM
Charles M
1 reviews | Active since Dec 2022
08 Dec 2022, 07:31
42% of the time without internet
I'm so disappointed. I'm a customer from Evotel now for 7 days. Of which 3 days without internet. Logged a ticket but the response is i just have to wait until a contractor comes out to look for the problem.
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
08 Dec 2022, 07:54Hi there!
We are very sorry to hear of your downtime. Problems do pop up from time to time and we aim to have these issues resolved as quickly as possible. Our Support Team has been notified of the delay and someone will be in touch shortly to get you up and running again.
Once again, we are very sorry for these delays.
We are very sorry to hear of your downtime. Problems do pop up from time to time and we aim to have these issues resolved as quickly as possible. Our Support Team has been notified of the delay and someone will be in touch shortly to get you up and running again.
Once again, we are very sorry for these delays.
Evotel South Africa's reply08 Dec 2022, 07:54
Official
Hi there!
We are very sorry to hear of your downtime. Problems do pop up from time to time and we aim to have these issues resolved as quickly as possible. Our Support Team has been notified of the delay and someone will be in touch shortly to get you up and running again.
Once again, we are very sorry for these delays.
We are very sorry to hear of your downtime. Problems do pop up from time to time and we aim to have these issues resolved as quickly as possible. Our Support Team has been notified of the delay and someone will be in touch shortly to get you up and running again.
Once again, we are very sorry for these delays.
CM
Charles M's updateReviewer Update
08 Dec 2022, 15:48I would like to thank the Evotel team for fixing the problem. I hope that i will be happy customer going forward.
CM
Charles M's update08 Dec 2022, 15:48
Reviewer Update
I would like to thank the Evotel team for fixing the problem. I hope that i will be happy customer going forward.
Evotel South Africa's replyOfficial
14 Dec 2022, 12:20Hi there Charles.
We'll always be happy to help with any disturbance that comes up. You can always reach out to us on social media if you would like any assistance. We glad you're up and running and hope it stays that way from here on out.
We'll always be happy to help with any disturbance that comes up. You can always reach out to us on social media if you would like any assistance. We glad you're up and running and hope it stays that way from here on out.
Evotel South Africa's reply14 Dec 2022, 12:20
Official
Hi there Charles.
We'll always be happy to help with any disturbance that comes up. You can always reach out to us on social media if you would like any assistance. We glad you're up and running and hope it stays that way from here on out.
We'll always be happy to help with any disturbance that comes up. You can always reach out to us on social media if you would like any assistance. We glad you're up and running and hope it stays that way from here on out.