Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Epic Deals is widely regarded as a trusted South African destination for buying and selling preloved technology, from iPhones and MacBooks to Xbox consoles and wearables. Buyers highlight rapid two day delivery, devices arriving in better condition than described, and thoughtful extras such as sweets and handwritten notes. Named staff including Nico, Jarred, Tanya and Kamohelo receive repeated thanks. Unhappy customers describe revised trade in offers, cancelled or delayed collections, unanswered emails, and faulty items failing soon after purchase.
TrustIndex
5.6
NPS Score
47
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Epic Deals
What do customers say about Epic Deals?
Based on recent customer reviews, Epic Deals is widely regarded as a trusted South African destination for buying and selling preloved technology, from iPhones and MacBooks to Xbox consoles and wearables. Buyers highlight rapid two day delivery, devices arriving in better condition than described, and thoughtful extras such as sweets and handwritten notes. Named staff including Nico, Jarred, Tanya and Kamohelo receive repeated thanks. Unhappy customers describe revised trade in offers, cancelled or delayed collections, unanswered emails, and faulty items failing soon after purchase.
Is Epic Deals trustworthy?
Epic Deals has a TrustIndex of 5.6 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. Hellopeter has tracked Epic Deals across 477 total reviews. How is the TrustIndex calculated? →
Recent reviews (50)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2022
Highly recommend
So so happy with the service I received. Jesse and Jarred was always ready to answer my questions with speedy responses. They gave me a fair price for my Iphone, and I am so happy about that. I would def recommend Epic Deals, whether you're buying or selling. Thank you guys.
1 reviews | Active since Nov 2022
Highly recommend
So so happy with the service I received. Jesse and Jarred was always ready to answer my questions with speedy responses. They gave me a fair price for my Iphone, and I am so happy about that. I would def recommend Epic Deals, whether you're buying or selling. Thank you guys.
1 reviews | Active since Feb 2023
Perfect
I had an amazing experience at Epic Deals thanks to Kamo. I returned a phone that was still under warranty. When it couldn't be fixed, they gave me a voucher towards a new phone. Throughout the whole process, Kamo was patient and kept responding to my concerns even after hours. Truly wonderful service. Thank you Epic Deals team!
1 reviews | Active since Feb 2023
Perfect
I had an amazing experience at Epic Deals thanks to Kamo. I returned a phone that was still under warranty. When it couldn't be fixed, they gave me a voucher towards a new phone. Throughout the whole process, Kamo was patient and kept responding to my concerns even after hours. Truly wonderful service. Thank you Epic Deals team!
1 reviews | Active since Oct 2026
Amazing Experience
10/10 - excellent service, quality phones and honestly the best decision I have made for my first big purchase. Thank you Tanya and Kamo for your patience with me.
1 reviews | Active since Oct 2026
Amazing Experience
10/10 - excellent service, quality phones and honestly the best decision I have made for my first big purchase. Thank you Tanya and Kamo for your patience with me.
1 reviews | Active since Jan 2019
Seamless and Pain-Free Experience
Sold my iPhone 13 to Epic Deals and it was a very well managed and seamless transaction. Selling such an item to people that you do not know is often daunting, however Jarred and Jeandre made the experience stress free and I was updated as the process unfolded. Can deal with this company with confidence.
1 reviews | Active since Jan 2019
Seamless and Pain-Free Experience
Sold my iPhone 13 to Epic Deals and it was a very well managed and seamless transaction. Selling such an item to people that you do not know is often daunting, however Jarred and Jeandre made the experience stress free and I was updated as the process unfolded. Can deal with this company with confidence.
1 reviews | Active since Feb 2016
Great service highly recommend them.
Their service is fantastic and transparent and payments are quick. Their communication is always engaging. Will keep using them and would highly recommend anyone looking to sell their device to use them as they have fair pricing for the most part.
1 reviews | Active since Feb 2016
Great service highly recommend them.
Their service is fantastic and transparent and payments are quick. Their communication is always engaging. Will keep using them and would highly recommend anyone looking to sell their device to use them as they have fair pricing for the most part.
1 reviews | Active since Sept 2026
Excellent service and great phone
Bought a IPhone 15 Plus and I'm very happy! Phone is great, battery is good and it came with a charger and even sweets in the box. The team was friendly and quick to assist. I checked the condition and everything as advised and it was exactly as described. Highly recommend - will buy again!
1 reviews | Active since Sept 2026
Excellent service and great phone
Bought a IPhone 15 Plus and I'm very happy! Phone is great, battery is good and it came with a charger and even sweets in the box. The team was friendly and quick to assist. I checked the condition and everything as advised and it was exactly as described. Highly recommend - will buy again!
1 reviews | Active since Jun 2020
Thank you Epic Deals. Just Flawless...
I recently bought an Apple Mac from them. The BEST experience ever!!! Delivery was literally the next day, and I stay on a farm. The product was. even better than described, I even got a sweet treat and an awesome personalized note. Keep up the Good Work Epic Deals! I will be back to buy from you soon.
1 reviews | Active since Jun 2020
Thank you Epic Deals. Just Flawless...
I recently bought an Apple Mac from them. The BEST experience ever!!! Delivery was literally the next day, and I stay on a farm. The product was. even better than described, I even got a sweet treat and an awesome personalized note. Keep up the Good Work Epic Deals! I will be back to buy from you soon.