Based on recent customer reviews, Encompass is described as a training and support business that consistently over-delivers on personal attention. Customers repeatedly praise patient technicians, punctual weekly sessions, Afrikaans and English delivery, and after-hours help. Teaching & Academic Support (4.7) and Administration, Registration & Communication (4.5) stand out, while course material and measurable trading outcomes score slightly lower but remain strong.
Top Strengths:
- •Teaching & Academic Support: A recurring theme is the personal technician model. Customers describe patient, knowledgeable trainers who repeat material without frustration, explain concepts in plain language, and remain available after hours. Named staff such as Burger, Ernst, Jeandre, Andre and Quintin are singled out for genuine mentoring.
TrustIndex
9.9
Ranking
#6
in Education & Training
Reply Time
5h 21m
NPS Score
76
Recommended: Very Likely
Mar '26 - Oct '26
Frequently Asked Questions About Encompass
What do customers say about Encompass?
Based on recent customer reviews, Encompass is described as a training and support business that consistently over-delivers on personal attention. Customers repeatedly praise patient technicians, punctual weekly sessions, Afrikaans and English delivery, and after-hours help. Teaching & Academic Support (4.7) and Administration, Registration & Communication (4.5) stand out, while course material and measurable trading outcomes score slightly lower but remain strong.
What is Encompass's biggest strength?
Encompass's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. A recurring theme is the personal technician model. Customers describe patient, knowledgeable trainers who repeat material without frustration, explain concepts in plain language, and remain available after hours. Named staff such as Burger, Ernst, Jeandre, Andre and Quintin are singled out for genuine mentoring.
What are the most common complaints about Encompass?
The most common complaint about Encompass, based on Hellopeter's AI analysis of recent customer reviews, is Course Content & Accreditation. Training is praised as practical and step by step, with the software, webinars and Discord adding value. However, a recurring theme is information overload in limited sessions, requests for a printed workbook, and beginners finding the platform daunting at first.
How does Encompass compare to other Education & Training companies?
Encompass scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Education & Training, compared to the Education & Training industry average of 3.6. Their strongest theme is Teaching Quality (4.7); their weakest is Career Outcomes (4.2). The top AI-rated Education & Training business on Hellopeter is Teneo Online School (4.4). How is the AI Score calculated? →
Is Encompass trustworthy?
Encompass has a TrustIndex of 9.9 out of 10 on Hellopeter, based on 444 reviews in the last 12 months. How is the TrustIndex calculated? →
Recent reviews (444)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2024
EXCELLENT SERVICE
Excellent Service and Assistance from all members. Quick and Efficient. Highly Recommended
1 reviews | Active since May 2024
EXCELLENT SERVICE
Excellent Service and Assistance from all members. Quick and Efficient. Highly Recommended
1 reviews | Active since Jul 2025
Baie gelukkige klient
Die encompass sagteware is baie goed dit het my baie gehelp om alles te leer wat nodig is van trading en ook ek kan alles deur my foon doen terwyl ek op die pad is. Die opleiding help my baie en hulle kan altyd al my vrae beantwoord en maak seker ek verstaan alles voordat ons weer n sesie reel. Ek sal gerus encompass aanbeveel aan almal wt wil leer hoe om te trade.
1 reviews | Active since Jul 2025
Baie gelukkige klient
Die encompass sagteware is baie goed dit het my baie gehelp om alles te leer wat nodig is van trading en ook ek kan alles deur my foon doen terwyl ek op die pad is. Die opleiding help my baie en hulle kan altyd al my vrae beantwoord en maak seker ek verstaan alles voordat ons weer n sesie reel. Ek sal gerus encompass aanbeveel aan almal wt wil leer hoe om te trade.
1 reviews | Active since Oct 2026
Encompass
I am very happy with the service and training I received from Encompass. The team is friendly, professional, and always willing to assist. The training was helpful and easy to understand, and the support has been excellent. Thank you, Encompass, for the great service!
1 reviews | Active since Oct 2026
Encompass
I am very happy with the service and training I received from Encompass. The team is friendly, professional, and always willing to assist. The training was helpful and easy to understand, and the support has been excellent. Thank you, Encompass, for the great service!