HH
Hugo H

1 reviews | Active since Dec 2015

02 Dec 2024, 12:18

Worst company in the world

Probably the worst company on planet earth. They proceed to upgrade one's contract without permission. They NEVER answer their phone. You remain in a "queue' forever at "you are first in line". They never call back.

I wish vodacom would blacklist them as a reseller.

0
Replies (3)
Elite Mobile
Elite Mobile's reply02 Dec 2024, 12:25
Official
Hi Hugo 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile Team
HH
Hugo H's update02 Dec 2024, 12:27
Reviewer Update
Please do contact me. I've been waiting for too long now.
Elite Mobile
Elite Mobile's reply03 Dec 2024, 08:25
Official
We will request a follow up for assistance.