1 reviews | Active since Jan 2012
When I say 'no thanks' I mean 'NO THANKS'!
<p>ive just had a marketing call from one of your telesales ladies offering me a tablet. When I expressed that I had a tablet and was not interested, she continued to try sell me her product and requesting which tablet I had to which I answered that it was irrelevant and I tried to end the call which I eventually had to hang up as she kept persisting. After I'd hung up she called back again and proceeded to tell me I was rude etc. I will never do business with any company that speaks to me or treats me in the manner she did. I hung up again and she called again to which my husband answered and she was then rude to him. When a person says 'no', they're not playing games... They mean 'NO'! Such bad customer service! </p>
We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.
Kind Regards
Elite Mobile Team
We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.
Kind Regards
Elite Mobile Team
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent shortly,
Kind Regards, Elitemobile
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent shortly,
Kind Regards, Elitemobile
Good Morning,
Thank you for reporting this matter and providing us with the opportunity to resolve your query with the urgency it deserves.
Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to the service that you have received, we will ensure the relevant steps will be taken so this does not happen again and also the Agent in question will be dealt with accordingly.
We have removed your details from our system, you can also register to opt out of any direct marketing with the DMA (Direct Marketing Association of South Africa). You can do this by visiting their website: ww.nationaloptout.co.za, or by SMSing OPTOUT (space) your ID number to 39118. This will ensure that your name and email address are removed from all prospective mailing lists used by members of the DMA.
We appreciate your patience and understanding.
Kind Regards, Elitemobile
Good Morning,
Thank you for reporting this matter and providing us with the opportunity to resolve your query with the urgency it deserves.
Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to the service that you have received, we will ensure the relevant steps will be taken so this does not happen again and also the Agent in question will be dealt with accordingly.
We have removed your details from our system, you can also register to opt out of any direct marketing with the DMA (Direct Marketing Association of South Africa). You can do this by visiting their website: ww.nationaloptout.co.za, or by SMSing OPTOUT (space) your ID number to 39118. This will ensure that your name and email address are removed from all prospective mailing lists used by members of the DMA.
We appreciate your patience and understanding.
Kind Regards, Elitemobile