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anne-marie pieterse

1 reviews | Active since Aug 2016

26 Aug 2016, 09:19

What about the money

<p>I received a sms from elite mobile thet states all the services the took money for has been canceled. But what about all the mone the took since May / June 2016? I want my mone to be refunded please. Im not good enough to qualify for a tablet but my money can be taken for other stuff i'm not even using...........</p> <p>Please let me know when I will be refunded...</p> <p> </p> <p> ********** 236</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply26 Aug 2016, 09:36
Official

Good Day Anne-Marie

Thank you for your enquiry, you will be contacted by an escalation agent shortly.

Kind Regards

Elite Mobile

Elite Mobile
Elite Mobile's reply02 Sept 2016, 11:01
Official

Kindly be advise we have been trying to contact you to help resolve your enquiry. The Value Added Service as been cancelled with immediate effect.

We will be processing the relevant Value Added Services refund.

We sincerely apologise for any invonvenices caused.

Kind Regards, Elitemobile