MW
Mark W

1 reviews | Active since Jun 2015

04 Jun 2015, 16:54

Vodafone Smart Tab 3G on Mofaya Std Top Up My Gig

Hi Elite Mobile,<br> <br> I notice Elite Mobile is renowned for ******** clients!<br> <br> I just agreed to the Vodafone Smart Tab 3G on Mofaya Std Top Up My Gig 5 deal for R269 per month. I have not agreed to any extra add on services like Rescue Box, Hotspotter and SIMFY but Elite Mobile adds these add on cost to the Order Confirmation email.<br> <br> Total unauthorised extra cost = R148 per month!!!!!<br> <br> I then call Elite Mobile complaining about the above and yet to receive an email that they won't bill me the extras when I receive the device. <br> <br> With so many complaints about the same thing one would wonder why you still in business???<br> <br> *******! *****s!<br> <br>

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Replies (1)
Elite Mobile
Elite Mobile's reply04 Jun 2015, 17:01
Official
Hello Maliboo1985,

Thank you for your enquiry.

An Elite Mobile Escalation Agent will contact you during the course of the day.

Kind Regards
Elite Mobile Team