MW
Mark W
1 reviews | Active since Jun 2015
04 Jun 2015, 16:54
Vodafone Smart Tab 3G on Mofaya Std Top Up My Gig
Hi Elite Mobile,<br> <br> I notice Elite Mobile is renowned for ******** clients!<br> <br> I just agreed to the Vodafone Smart Tab 3G on Mofaya Std Top Up My Gig 5 deal for R269 per month. I have not agreed to any extra add on services like Rescue Box, Hotspotter and SIMFY but Elite Mobile adds these add on cost to the Order Confirmation email.<br> <br> Total unauthorised extra cost = R148 per month!!!!!<br> <br> I then call Elite Mobile complaining about the above and yet to receive an email that they won't bill me the extras when I receive the device. <br> <br> With so many complaints about the same thing one would wonder why you still in business???<br> <br> *******! *****s!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Elite Mobile's replyOfficial
04 Jun 2015, 17:01Hello Maliboo1985,
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you during the course of the day.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you during the course of the day.
Kind Regards
Elite Mobile Team
Elite Mobile's reply04 Jun 2015, 17:01
Official
Hello Maliboo1985,
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you during the course of the day.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
An Elite Mobile Escalation Agent will contact you during the course of the day.
Kind Regards
Elite Mobile Team
