GS
Gracinda S
1 reviews | Active since Dec 2015
03 Dec 2015, 15:27
VODACOM TAB offer Sales misleading the Customer
Do not take up any offers from this company as they deceive the customer. heir sales agent Annelee Moodley sold me a R79/month contract for a new Vodacom Tablet 7\ which she said included 'FREE in built WIFI"but when I received the contract on email there were extra's added which totalled R216.00 - this is AFTER I asked her twice if the R79 is ALL I pay on this contract per month (which I thought was a great deal!). It was NEVER once mentioned that I will be paying R216 in total per month on my contract as she said R79 is all I will be paying! I immediately called them back and cancelled the contract."""
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Replies (1)Elite Mobile's replyOfficial
03 Dec 2015, 15:31Hello chrissiefox,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Elite Mobile's reply03 Dec 2015, 15:31
Official
Hello chrissiefox,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
