Vodacom Management condoning incompetence ?

A call received after the Hello Peter post, but still no action, again sent all the required details and requested to be contacted by phone by a senior person from Vodacom, obviously there senior personnel don't do phone calls. Sent and email to both the Company secretary at Vodacom and to the main man Shameel.Joosub. As one would expect zero reply, zero action. It would seem that Vodacom can do as it wishes with no comeback from its Management team. Next step lay a case of theft at the local Police and let it go from there. An abysmal and disgraceful Company attitude.............