LB
Lorriane B

1 reviews | Active since Sept 2019

23 Oct 2022, 19:12

Useless phone I am paying for

I am paying for a Nokia 1.4 which is absolutely useless, can't even be fixed,

Switch off by it self Can't access anything on my phone Gave it in to update software they couldn't even fix it.

Different phone or cancel contract to be clear I will not pay for the remainder of the contract, as I know my consumer rights, or collect and refund me all my premiums back.

NOT NEGOTIABLE Lorriane ***

0
Replies (2)
Elite Mobile
Elite Mobile's reply24 Oct 2022, 08:50
Official
Good Day Lorriane, We are sorry to hear about this, we will escalate your query to our Customer Care Team to contact you, thank you. 
LB
Lorriane B's update14 Feb 2023, 11:57
Reviewer Update
No assistance except take the phone in, still paying it, come fetch it fix it yourself

Last request or I will take this further.