JT
Jp T

1 reviews | Active since Nov 2022

11 Nov 2022, 07:59

Useless

So, in October 2022 Elite mobile phoned me to say thank you for being a loyal customer at Vodacom and would like to offer me a better cheaper package that suits my needs. I was on a Red Select + package at R887.00 per month and received 1800min and 7GB of data, somehow the idiot changed my contract to R70.00 Airtime. I then phoned Elite mobile and requested the recording where I approved the R70.00 airtime, they then told me it can take up to 7 working days to get the recording and will phone me back.

Did they phone me back? No Did they fix my contract? No Are the useless? Yes Are the ***********? Yes

''Note to everyone out there, block them as a spam on caller ID and rather go into a vodacom shop'' - Vodacom Stores Manager

Thanks

JP

0
Replies (1)
Elite Mobile
Elite Mobile's reply11 Nov 2022, 08:39
Official
Good Morning JP, we are sorry to hear about this, we will escalate your query to our Customer Care Team.
Kind Regards, 
Elite Mobile Team