update on elite mobile complaint!!!

An update of Elite mobile complaint:<br> We had a reply on the complaint from Elite Mobile from Ambee Naidoo on Monday morning. They then put us onto Kubeshini Ready who was supposed to get the problem resolved. Then requesting a 3 month bank statement and I.d number after questioning her she changed her tune and said it wasn't needed. She's insisting its Vodacom who should erase the vetting from their side yet elite mobile had it put on and caused the problem! At this stage no vetting can be done from Vodacom because the LAST of that particular phone they've been holding has now been sold by Vodacom Cavendish although they knew we were held back by Elite Mobile by not being able to uplift our previous vetting from the system to purchase the phone. Bottom line: we've LOST the phone and the vetting still hasn't been uplifted!! All I want from elite mobile is to have my name cleared. I don't have their phone, neither did I get the one from Vodacom. I want this resolved or otherwise I'll be forced to take legal steps on your expense!