mS
mercia S
1 reviews | Active since Jan 2011
10 Oct 2015, 11:03
Unsatisfied Vodacom customer
I was called on 02 Oct 12015 by a Vodacom number offering data upgrade changing from 3 g to 2 gig for amount of R129 instead of current R149 and once off upgrade fee of R150. Mentioned tabletphone has features like tracking etc.Person repeatedly said amount would only be R129 which i also repeatedly confirmed. Device was to be delivered yesterday but courier also made ****oo. Last night when i checked my emails for last few days, got account from Elite Mobile fir R252 monthly. 3 other companies are also adding amounts for xtra features. As i work directly with Fais and Fica acts, i will not accept whats going on. For 27 years loyal Vodacom customer and now this.
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Replies (1)Elite Mobile's replyOfficial
10 Oct 2015, 11:49Hello mercia,
Thank you for your enquiry. An escalation agent will phone you on Monday
. Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you on Monday
. Kind Regards Elitemobile Team
Elite Mobile's reply10 Oct 2015, 11:49
Official
Hello mercia,
Thank you for your enquiry. An escalation agent will phone you on Monday
. Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you on Monday
. Kind Regards Elitemobile Team
