Unprofessional callcenter agent

Eite Mobile consultants are super unprofessional. I got a call. I answer the call. The agent takes about 10 seconds to speak. The greeting: "Hello". No identification until later in the conversation. He asks to speak to my wife. I tell him that it's not her number. He insists that MY number is HER primary contact number. When I told him that he is unprofessional and that I would like to speak to a manager, he tells me that there are no managers on the floor. I ask to speak to the person working with the data (since he also told me that the system gives him the script (remember "hello")) and that was also not to his liking. I need Elite Mobile to remove my number and sommer also my wife's numbers from their database. I do not do business when exposed to this kind of service even before an agreement is made.