1 reviews | Active since Apr 2017
******** Value Added Services
Reference Numbers: 2018-02-01 DIRECT DEBIT SOMU MS- ********** 4-5 -49.00 2018-02-01 DIRECT DEBIT HOTSPOTTERMS- ********** 4-3 -45.00 2018-02-01 DIRECT DEBIT RESCUEBOX MS- ********** 4-2 -55.00 2018-02-01 DIRECT DEBIT PHONEBOX MS- ********** 4-4 -35.00
An enquiry was done for a mobile contract. It was declined. However, amounts were debited from my account for so called Value Added Services, that were not disclosed to me in writing. I am furious about this and demand my money back.
How can you debit a clients' account for a contract that was declined, for value added services?
Good Day Ta Li Tha
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day Ta Li Tha
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good day
As per our conversation an agent has logged for the call recording and will be in contact with you as soon as we get Feedback to advised you accordingly.
If you require any more information ,Please contact Elitemobile on *** or Email us on ***
Regards
Good day
As per our conversation an agent has logged for the call recording and will be in contact with you as soon as we get Feedback to advised you accordingly.
If you require any more information ,Please contact Elitemobile on *** or Email us on ***
Regards