AN
Anita N

1 reviews | Active since Nov 2015

25 Nov 2015, 21:25

********* business deal

I got a call from Elite Mobile, insisting on selling me a Tablet plus 500MB data per month at only R79pm x 24. That is a good deal and I agreed to this. It was constantly confirmed, as I suspected that there will be a catch, that it will ONLY be R79/month. At the end of the discussion the sales lady started rambling contract terms verbally at quite a fast pace and I stopped her halfway and asked her to confirm yet again that the deal will ONLY cost me R79/month, which she confirmed. However, minutes later I received an email and the total cost of the deal after \value added (?)"services were added is now R265 per month. That is a HIGHLY ********* and very underhanded way to do business. I want to cancel my deal"

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Replies (1)
Elite Mobile
Elite Mobile's reply26 Nov 2015, 05:33
Official
Hello Anita_Nel,

Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team.