********* business and unsatisfactory service

ELITE MOBILE AND HOTSPOTTER - ********* BUSINESS . I have recently been informed by my bank that I have been debited R70 per month for the last 12 months under the radar as notifications only go off over R100. I have received a device from elite mobile in December 2017 which I returned as it was not what I requested and service was unsatisfactory, in doing so they neglected to cancel the debit order they had set up for hotspotter. Neither company has initiated contact to confirm that I have requested to keep the service upon returning their device and to make matters worse I have not received a single bit of use of this service/package as it is not even linked to my cellphone number /account. This is extremely poor and ********* business practice and if I do not get a complete refund I will take legal action against both of these companies.