NN
Noxolo N

1 reviews | Active since Mar 2015

26 Oct 2016, 09:22

uncotracted billing

<p>elite mobile are just selfish arrogant money making scheme. i told them they are busy taking my money its been 3full months i laid a complaint and what they tell me is that they have cancelled the fone insurance in July but they have been deducting my money. they said i need to go to the bank and request bank statements. on who's expanse? who's going to be charged for that? me? im getting irritated and they can surely see the transactions from my account to them now they want me to go request for a bank statement that im going to have to pay for. this people are rediculous im taking all this transactions to my lawyer im tired of this people. i wish people should reconsider before taking any contracts with this nightmare people they dont follow the FAIS ACT i see. the Fais Ombads should tske place already. how many people have complained about this people already</p>

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Replies (2)
Elite Mobile
Elite Mobile's reply26 Oct 2016, 09:23
Official

Good Morning,

Kindly be advised, you will be contacted by an escalations agents shortly.

Kind Regards, Elitemobile

Best regards,

Elite Mobile
Elite Mobile's reply26 Oct 2016, 09:57
Official

Good Day Noxolo

Kindly be advised that a 3 month bank statement is needed to assist you to the best of our ability.

Please send this to ***.

Kind Regards

Elite Mobile

Best regards,