LW
Lizel W
1 reviews | Active since Mar 2016
02 Mar 2016, 20:08
UNAUTHORIZED DEDUCTIONS
Today I reviewed my bank statement today and relised that they were deducting from my banking account and I never authorized this deductions. And the best of all I don't even get sms notifying me that there were amount deducted from my account never signed up for below products and would like to cancel it with immediate effect and expect a refund for all the deductions that was made for February 2016 the months before that!<br> <br> HOTSPOTTER EM - *** - 3 R45.00<br> RESCUEBOX EM - *** - 4 R49.00<br> SAFETY EM - *** - 1 R43.00<br> <br> I trust that this would be resolved asap!
Helpful (0)
Replies (1)0
Replies (1)Elite Mobile's replyOfficial
04 Mar 2016, 07:20Hello ZellieW,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Best regards,
Elite Mobile's reply04 Mar 2016, 07:20
Official
Hello ZellieW,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Best regards,
