LW
Lizel W

1 reviews | Active since Mar 2016

02 Mar 2016, 20:08

UNAUTHORIZED DEDUCTIONS

Today I reviewed my bank statement today and relised that they were deducting from my banking account and I never authorized this deductions. And the best of all I don't even get sms notifying me that there were amount deducted from my account never signed up for below products and would like to cancel it with immediate effect and expect a refund for all the deductions that was made for February 2016 the months before that!<br> <br> HOTSPOTTER EM - *** - 3 R45.00<br> RESCUEBOX EM - *** - 4 R49.00<br> SAFETY EM - *** - 1 R43.00<br> <br> I trust that this would be resolved asap!

0
Replies (1)
Elite Mobile
Elite Mobile's reply04 Mar 2016, 07:20
Official
Hello ZellieW,

Thank you for your enquiry. An escalation agent will phone you shortly.

Kind Regards Elitemobile Team

Best regards,