DW
Dave W
1 reviews | Active since Apr 2009
07 Dec 2017, 09:20
Unauthorized debits
These guys are at it again. Why no ******** charges? My gardener has had Somusic, Rescuebox and Safety debited from his ABSA account for the last two months without any kind of authorization. This is *****. How can ABSA bank keep allowing this kind of **** to propogate? How can Elite Mobile keep on getting away with this?
Helpful (0)
Replies (2)0
Replies (2)
Elite Mobile's replyOfficial
07 Dec 2017, 09:27Good day,
Thank you or your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Elite Mobile's reply07 Dec 2017, 09:27
Official
Good day,
Thank you or your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Elite Mobile's replyOfficial
14 Dec 2017, 09:24Good day
Please be advised as per telephonic conversation with Mr Senzo Nddlovu, according to the call recording he has agreed to all the services and we will not be able to assist him with a refund.
What we will make sure to do however is cancel the services so he does not get debited again.
For further information please contact Elitemobile on *** or email us on ***.
Regards
Jody
Best regards,
Elite Mobile's reply14 Dec 2017, 09:24
Official
Good day
Please be advised as per telephonic conversation with Mr Senzo Nddlovu, according to the call recording he has agreed to all the services and we will not be able to assist him with a refund.
What we will make sure to do however is cancel the services so he does not get debited again.
For further information please contact Elitemobile on *** or email us on ***.
Regards
Jody
Best regards,