Unauthorized Debit Orders

Item: Elite Mobile
Rating: 1
Author: Irma K

I app**** for a cell contract some time ago but did not proceed in this regard. Today 01/02/2018 there went off 3 unauthorized debit orders with the following information: Hotspotterms- ********** FOR R45; Phonebox ms- ********** FOR R35; Rescuebox ms- ********** FOR R55 In total it is R135 they took unauthorized from my bank. FOR WHAT????? I want to know why and I am going to stop this at my bank.

Helpful (0)

Replies (3)

Elite Mobile's replyOfficial

01 Feb 2018, 09:11

Good Day Irma

Thank you for your enquiry, an Escalation agent will contact you shortly.

Kind Regards

Elite Mobile Team

Best regards,

Elite Mobile's reply01 Feb 2018, 09:11

Official

Good Day Irma

Thank you for your enquiry, an Escalation agent will contact you shortly.

Kind Regards

Elite Mobile Team

Best regards,

Irma K's updateReviewer Update

01 Feb 2018, 09:17

Many thanks, but can they please phone me on my landline ********** 188 I also saw another debit order for TechTrace-ms ********** FOR R39 In total they took R174 of my money. Really !!!!!

Irma K's update01 Feb 2018, 09:17

Reviewer Update

Many thanks, but can they please phone me on my landline ********** 188 I also saw another debit order for TechTrace-ms ********** FOR R39 In total they took R174 of my money. Really !!!!!

Elite Mobile's replyOfficial

01 Feb 2018, 11:55

Good day

I do apologize for any Inconvenience caused.Please be advised that the services has been cancelled and you will no longer be debited as of going forward.

For more information , Please contact Elitemobile on ***or you may email us on ***.

Regards

Best regards,

Elite Mobile's reply01 Feb 2018, 11:55

Official

Good day

I do apologize for any Inconvenience caused.Please be advised that the services has been cancelled and you will no longer be debited as of going forward.

For more information , Please contact Elitemobile on ***or you may email us on ***.

Regards

Best regards,