1 reviews | Active since Nov 2017
Unauthorized debit orders
Elite mobile called me for a cell phone deal out of the blue. After 3 weeks I receive a call starting that I have been declined on that offer and they want to offer me a new deal. Now I check my bank account, I have 4 debits orders tha went off totalling R193 and now unpaid debit order for R600. I want all my money back including the bak chargers. If I was declined why deduct from my bank account. Ref: Somu Sim VN- ********** 8-2 R600 Kin tel VN- ********** 8-4 R49 Somusic VN- ********** 8-3 R49 Phonebox VN- ********** 8-1 R35 No debit orders could be deducted but I am sure they will try next month again.
I want a full refund for the bank charges. No wonder they were so persistent, kept on calling and trying to sell more things to me.
This is a bunch of ***********.
Best regards,
Best regards,
Good day Miss Williams
Please be advised that debits done on your account was not by Elite Mobile but by a company called VAS Network they sell similar services to us but are however not related to us.As per our telephonic conversation please be advised that I have emailed you VAS networks contact details so that you may be able to contact them to sort out the query.
Should you have any further queries with Elite Mobile please do not be afriad to contact us on *** or email us at ***.
Regards
EliteMobile
Best regards,
Good day Miss Williams
Please be advised that debits done on your account was not by Elite Mobile but by a company called VAS Network they sell similar services to us but are however not related to us.As per our telephonic conversation please be advised that I have emailed you VAS networks contact details so that you may be able to contact them to sort out the query.
Should you have any further queries with Elite Mobile please do not be afriad to contact us on *** or email us at ***.
Regards
EliteMobile
Best regards,
