JT
Jacques T
1 reviews | Active since Sept 2017
29 Sept 2017, 11:46
Unauthorized debit orders!!!!!
Good Day
I have been constantly debited for services that I have not authorized and as per my knowledge have cancelled a very long time ago!!
The debits are occuring monthly for
Somu- Twice a month!!
Resb EM
Sbox
Vodacom 02
I have no idea what these are for and have never agreed to any services!!
The contract that i had has bee cncelled a very long time ago.. the debit orders however continue!!
It is impossible to reach someone to assist!
It is *******!!
Helpful (0)
Replies (3)0
Replies (3)
Elite Mobile's replyOfficial
29 Sept 2017, 11:49Good day,
Thank you for your inquiry, you will be contacted by an escalations agent.
Kind Regards,
Elitemobile
Best regards,
Elite Mobile's reply29 Sept 2017, 11:49
Official
Good day,
Thank you for your inquiry, you will be contacted by an escalations agent.
Kind Regards,
Elitemobile
Best regards,
Elite Mobile's replyOfficial
29 Sept 2017, 12:15Good day,
Kindly be advised as per your telephonic conversation the Value Added Services as been cancelled with immediate effect as per your request.
Thank you for your patience and understanding.
Kind Regards, Elitemobile
Best regards,
Elite Mobile's reply29 Sept 2017, 12:15
Official
Good day,
Kindly be advised as per your telephonic conversation the Value Added Services as been cancelled with immediate effect as per your request.
Thank you for your patience and understanding.
Kind Regards, Elitemobile
Best regards,
JT
Jacques T's updateReviewer Update
29 Sept 2017, 12:26Thank you very much for the assistance!
JT
Jacques T's update29 Sept 2017, 12:26
Reviewer Update
Thank you very much for the assistance!