TB
Tanya B

1 reviews | Active since Dec 2009

08 Nov 2015, 13:41

unauthorized debit order

PHOB vn-***9-4 - R 27.00<br> TECHTRACE vn -***.2- R 35.00<br> HOTSPOTTERvn ***-5 - R 42.00<br> SOSSQUAD vn-***-1 - R 54.00<br> SOMU vn-***-3 - R 60.00<br> <br> After spending money and time on calls to my bank I decided to do a search on Google and found that complaints regarding Elite Mobile was logged with the same codes. <br> <br> My mother is 66 and did not authorize any other debits to be taken from her account through a third party, and if she did, she did it unbeknown to herself and under duress, as it was not explained to her what the financial implications could be. She NEVER authorized that her banking details be divulged to any other company, and this is thus *******. Nondisclosure on your company's part is *******.<br> We request a FULL refund, and explanation in writing. <br> Not one of your copied and pasted responses you give all other complaints regarding the unauthorized debits from other customers.

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Replies (1)
Elite Mobile
Elite Mobile's reply08 Nov 2015, 19:34
Official
Hello TBurger,

Thank you for your enquiry. An escalation agent will phone,on Monday.Kind Regards Elitemobile Team

Best regards,