1 reviews | Active since Aug 2015
Unauthorized debit order
I received chain of sms. then I went to check my bank statement, they had debited my account almost 12 times with the amounts ranging from R49 to R60. I contacted my bank to stop the debit orders and they also gave me the name of the debitor as COMIT TECHNOLOGY, and they also gave me their number as ***, and the number was not going through. I googled their number and I got a number ***, when I called them the receptionist/ switchboard operator was rude to me. she said she was transfer me to the complains department and i had to hold. when i was holding the line there was a voice prompt and it prompted me to press 5, but when i press 5 it keeps on playing the prompt all over again. even when I press any number it just plays the prompt all over again. then I hung up and called again. the operator told me to hold again, and this almost happened 4 times, and she started hanging up when she hears my voice. <br> <br> I do not know or ever heard of them. I did not authorize any debit order on my account. I do not even know how they got hold of my account details. <br> <br> I just want my money back. they have messed up my account with their chain of debit orders.
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
