LR
Levy R
1 reviews | Active since Aug 2014
04 Mar 2016, 14:37
Unauthorized billing and No data
Firstly, when the consultant phones me, she said she's from Elite mobile and just source customers for Vodacom, that's the reason why I took the contract, then the deal was I was gonna get a 7 'tablet with 1G data every month and they gonna port my number so that I can use my Vodacom existing number that never happen and now am only getting a R110.00 airtime which was not our agreement, now there are other added cost that I never signed for. I called and they told me that there were cancelled but still debiting my acc. Now am stuck with 2 numbers no data. <br> <br> I DON'T WANT AIRTIME I WANT DATA , AND I CANT USE 2 SIM CARDS ..NO ADDED SERVICES !!<br> Someone please assist urgently,
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Replies (1)Elite Mobile's replyOfficial
04 Mar 2016, 14:41Hello noloraph,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Elite Mobile's reply04 Mar 2016, 14:41
Official
Hello noloraph,
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
