MK
Musthakeem K
1 reviews | Active since Nov 2015
26 Nov 2015, 12:14
Unauthorised Debitting of accounts
-49 SERVICE AGREEMENT SBOX EM-***-4 9214<br> -49 SERVICE AGREEMENT RESB EM-***-2 9744<br> -39 SERVICE AGREEMENT HOTSPOTTEREM-***-3 9223<br> <br> Above is the debit orders that have been coming off my account from the beginning of the year. whenever I call through to the call center I get pushed from pillar to post. <br> I took out a deal with Vodacom for a tablet but didn't agree to the above debits or services. I need the debits to be stopped and for my monies to be refunded as I didn't agree to such services and as such, regard the transaction to be **********.
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Replies (1)Elite Mobile's replyOfficial
26 Nov 2015, 12:21Hello Mkader,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Elite Mobile's reply26 Nov 2015, 12:21
Official
Hello Mkader,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
