MN
Michelle N

1 reviews | Active since Aug 2012

05 Jan 2016, 09:35

Unauthorised debits/Shocking Service

Do you always get the phone call that you are a VIP client? Well, make sure the calls are recorded as the caller always states. My account has been debited for 7 unauthorised debits. When I queried & requested the \recorded calls"be checked"

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Replies (2)
Elite Mobile
Elite Mobile's reply05 Jan 2016, 09:57
Official
Hello michellenunn,

Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Elite Mobile
Elite Mobile's reply13 Apr 2017, 11:04
Official

Hi Michelle

Thank you for your inquiry.

Please note that a refund was processed in January 2016.

Kind regards.