UNAUTHORISED DEBITS OFF MY ACCOUNT

On the 1st of October 2015 Elite Mobile debited my account with 3x R150, when we phoned them on the 1st they said they had a system problem and that the debit orders will be reversed. Then on the 30th we received a bank notification of Reversal for R115. When we enquired about the difference and the rest of the debit orders, they informed us that now this is not a system problem but upgrades we made in June which was already deducted from our bank account on the 15th of July 2015. They do put us under alot of pressure as we did not budget for R450.00 to be deducted. Please is there any one who can show me in the right direction to sort this out. We will never do any bussiness with Elite Mobile again as this is not the first time they do this to us.<br> <br> Colin Haman<br> ***