MW
Marlene Wethmar-Lemmer

1 reviews | Active since Dec 2017

27 Dec 2017, 22:55

Unauthorised debit orders AGAIN!!

Elite Mobile processed 5 unauthorised debit orders against my bank account on 30 November. I contacted them immediately and they apologised and assured me that these were cancelled. A customer relations consultant even tried to coerce me afterwards to change my rating of Elite Mobile on Hello Peter. On 22 December, they not only once again processed the 5 unauthorised debit orders, but also the once off upgrade fee AGAIN - twice!!

It is clear that several Elite Mobile Customers are being de*****ed every month in this fashion and that they are ignoring complaints in this regard.

As an officer of the law, I encourage all other persons de*****ed in the same manner by Elite Mobile to come forward so that a class action may be pursued against them.

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Replies (1)
Elite Mobile
Elite Mobile's reply27 Dec 2017, 23:17
Official

Good day,

Thank you for your inquiry, you willbe contacted.

Kind Regards, Elitemobile

Best regards,