1 reviews | Active since Jan 2013
unauthorised debit orders
I have a huge problem . SOMU sim takes a debit order from my account and I have requested to cancel 2 months ago. However this is the 3rd month a R60 was debited and a R100 for PAYMENT TO ***, I don't know what the debits are for<br> . <br> All I want is for all unknown services to be canceled and refunded 2 of the 3 R60 as well as the R100 as I have requested to cancel all services after the 1st R60 debit order was deducted<br> <br> REQUESTING REFUNDS FOR THE FOLLOWING :<br> <br> SOMU SIM VN-***6-3<br> SERV FEE ***<br> <br> SOMU SIM VN-***6-3<br> SERV FEE ***<br> <br> R100 for PAYMENT TO ***,<br> <br> + 1 more debit thereafter<br> <br> all this needs to be refunded as it was unauthorized debits as a request to cancel was submitted. A confirmation email was received stating all services was canceled.
Thank you for your enquiry. An escalation agent will phone you shortly
Kind Regards Elitemobile Team.
Best regards,
Thank you for your enquiry. An escalation agent will phone you shortly
Kind Regards Elitemobile Team.
Best regards,
