FK
Faeez K

1 reviews | Active since Jan 2013

04 Jan 2016, 06:57

unauthorised debit orders

I have a huge problem . SOMU sim takes a debit order from my account and I have requested to cancel 2 months ago. However this is the 3rd month a R60 was debited and a R100 for PAYMENT TO ***, I don't know what the debits are for<br> . <br> All I want is for all unknown services to be canceled and refunded 2 of the 3 R60 as well as the R100 as I have requested to cancel all services after the 1st R60 debit order was deducted<br> <br> REQUESTING REFUNDS FOR THE FOLLOWING :<br> <br> SOMU SIM VN-***6-3<br> SERV FEE ***<br> <br> SOMU SIM VN-***6-3<br> SERV FEE ***<br> <br> R100 for PAYMENT TO ***,<br> <br> + 1 more debit thereafter<br> <br> all this needs to be refunded as it was unauthorized debits as a request to cancel was submitted. A confirmation email was received stating all services was canceled.

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Replies (1)
Elite Mobile
Elite Mobile's reply04 Jan 2016, 07:41
Official
Hello Senseless,

Thank you for your enquiry. An escalation agent will phone you shortly
Kind Regards Elitemobile Team.

Best regards,